Sustainability Commitment Statement
At Company of Animals, our mission is clear: to enrich the lives of pets and people through innovative, best-in-class products and services. As we continue to fulfil our mission, we are equally committed to ensuring that our impact on the world around us is positive and lasting. This commitment is embodied in our sustainability initiative, COA Embark, which is guided by four core principles: People, Planet, Pets, and Policy.
Our Approach
People
We believe in creating a better world for everyone—our employees, customers, partners, and the communities in which we operate. Our commitment to people means fostering an inclusive, supportive, and equitable workplace where every voice is heard, and every individual is respected. We are dedicated to being kind to our community, ensuring fair treatment in all our interactions, and contributing to social well-being through our products and initiatives.
Planet
The health of our planet is fundamental to the well-being of all living beings. We are committed to minimizing our environmental footprint by adopting sustainable practices across our operations. This includes reducing waste, conserving resources, and pursuing innovative solutions that lessen our impact on the environment. We strive to be bold in our approach to environmental stewardship, continuously seeking ways to protect and preserve the natural world for future generations.
Pets
Animal welfare is at the heart of everything we do. We are driven by a deep respect for animals and a desire to improve their lives. Our products are designed to promote the well-being of pets, ensuring their safety, comfort, and happiness. In line with our core value of kindness, we prioritize the ethical treatment of animals in all aspects of our business, from product development to partnerships.
Policy
We are committed to upholding the highest standards of corporate governance, ensuring that our business practices are transparent, ethical, and accountable. Our governance practices are rooted in fairness, as we strive to build trust with our customers, vendors, and stakeholders. By being bold in our approach to leadership and decision-making, we aim to set an example in the industry, driving positive change and fostering a culture of integrity.
Partners & Accreditations
Strong collaboration is critical to achieving our sustainability goals. We’re proud to work alongside these partners to support Embark’s ongoing success.
Company of Animals is proud to be an accredited member of the Pet Sustainability Coalition (PSC). This recognition reflects the rigorous vetting of our sustainability practices and our commitment to continuous improvement in environmental and social responsibility.
Pet Sustainability Coalition (PSC) is a leading non-profit organisation dedicated to advancing environmental and social practices across the pet industry. As a key partner in the development of Embark, PSC has provided critical guidance, resources, and expertise to help ensure that our sustainability journey is both meaningful and measurable.
The Forest Stewardship Council® (FSC) sets the global standard for responsible forest management. When you see the FSC logo, it means the materials come from forests that are managed to the highest environmental and social standards. For us, FSC is more than a label, it’s a commitment. It means our supply chain choices actively support sustainable forestry and reduce environmental impact.
FSC® certified products are available upon request.
Charity and Community Support
At Company of Animals, we’re committed to making a positive impact beyond our business. Alongside our sustainability goals, we support charitable initiatives and community projects that reflect our values of people, planet, pets and policy.
We are also committed to providing aid for pets and animals in crisis, whether in war-torn regions or areas affected by natural disasters. Our support is always focused on the welfare of animals and communities, without political affiliation or agenda.
We’ll be sharing more about our charitable activities here soon, so you can see the important work being done behind the scenes to improve animal welfare, support local communities, and contribute to a more sustainable future.
Sustainability Highlights (from 2023 to present)
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Useful Downloads
Dr Emily Mugford
Chief Executive OfficerFAQs
COA Embark is our sustainability initiative built on four principles: People, Planet, Pets, and Policy. This framework guides our commitment to making a positive impact through responsible, transparent business practices.
We minimise our environmental footprint through waste reduction, resource conservation, and partnerships with environmental organisations.
Animal welfare is at the heart of our mission. All products are developed to support pets’ health, safety, and comfort, adhering to stringent ethical standards in our product design process.
Our Global Diversity and Inclusion Policy and Human Rights Policy promote a fair and inclusive workplace where every individual is respected, ensuring equality in recruitment, training, and advancement.
We’ve implemented customer recycling bins for pet-related waste at our head offices at Ruxbury Farm, and our Pet Centre, supporting waste reduction in our communities.
We are passionate about renewable energy sources and have solar panels located at our head offices, which have already saved over 8000kg of CO2 emissions. We have also recently planted a woodland area with over 4000 native trees.
Our Anti-Corruption Policy ensures high standards of transparency and integrity in all business dealings, with a zero-tolerance approach to unethical practices.
We uphold ethical business practices through our Supplier Code of Conduct, which outlines strict standards for labour, environmental, and ethical practices. Regular visits with our business partners ensure these standards are consistently met throughout the Supply Chain.
Our Sustainability Commitment Statement, Anti-Corruption Policy, Global Diversity and Inclusion Policy, and Human Rights Policy are all available for download on our website.
We endeavour to prioritise sustainable, ethically sourced materials that minimise environmental impact, ensuring product quality and responsibility.
Our Diversity and Inclusion Policy fosters a respectful, inclusive workplace that values diverse backgrounds, promoting equal opportunities in recruitment and career development.
Guided by our Human Rights Policy, we hold suppliers to high standards, ensuring fair labour practices and safe, lawful working conditions across our supply chain.
We uphold ethical business practices through our Supplier Code of Conduct, which outlines strict standards for labour, environmental, and ethical practices. Regular visits with our business partners ensure these standards are consistently met throughout the Supply Chain.
We prioritise transparency by openly sharing our policies and progress, with ethical standards upheld in our Anti-Corruption and Human Rights policies.
Our products undergo rigorous testing for safety, durability, and sustainability, aligning with our commitment to quality and long-lasting use.
We partner with animal shelters, participate in community events, and foster relationships that support local economies and well-being.
COA Embark provides a structured approach to sustainability, adapting to emerging challenges and setting long-term goals that align with global standards.
Customers can participate by responsibly recycling packaging, using eco-friendly products, and engaging in our recycling initiatives at the COA Pet Centre.
Innovation drives our sustainability goals by prioritising sustainable materials, reducing resource use, and exploring new technologies. As part of these efforts, we’ve installed solar panels at our head office, cutting over 8,000kg of CO2 emissions, and recently planted a woodland area with more than 4,000 native trees.
We are actively reducing water consumption, energy usage, and waste emissions, aiming for a responsible business that respects the environment.
We’ve removed plastic from over 70% of our product range since 2019 and continue to work towards sustainable packaging options, recognised with a sustainability award from Packaging News.
We strive to use recyclable materials across our products. Please check individual product guidelines for recyclability, as this can vary based on materials and local recycling capabilities.
“The global challenges we face are significant but we are here to play our part, work with stakeholders, to innovate, invest and lead the way to create a better world for pets and the people who love them.”